S.O.S. GLOBAL EXPRESS
Fernando Soler (www.sosglobal.com) owns S.O.S. GLOBAL EXPRESS, a cargo delivery business that grosses $30 million a year. He began in the business as teenager working at a delivery firm until he was given the opportunity to co-own the company during his college years. Unfortunately, the collaboration ended four years later when his partner exited the business. To continue S.O.S. Global’s survival, Fernando formed a new partnership with a long-time friend—one that would take the company to new heights. But perhaps the biggest breakthrough was when ABC Sports asked S.O.S. Global to transport cargo for the 1988 Olympics. Fernando eagerly accepted the challenge and successfully demonstrated his company’s competence. To maintain ongoing success, Fernando works hard to establish long-term relationships with his customers even if it means sacrificing immediate profits. This strategy enabled him acquire big-name clients from the entertainment industry like Disney. Today, S.O.S. Global is headquartered in North Carolina with four locations throughout the United States.

DELUXE DELIVERY SERVICE
Ryan K. Ramnarayan (www.deluxedelivery.com) came to America from Guyana when he was 16 years old. He worked as a parcel carrier for two years until he started DELUXE DELIVERY SERVICES with his brother and father. However, they were confronted by challenges like lack of capital and being located in New York City—a place where heavy competition often crushes infant companies. To overcome these obstacles, Ryan looked to increase his revenue by enhancing customer service. He did so by compartmentalizing his company so that each division served a specific need of customers. His commitment caught the attention of Disney, which hired Deluxe Delivery as a part of its minority supplier/vendor program. Ryan also reinvested his profits into technology that would improve his business’s efficiency. He developed Deluxe Direct, a software program that processes orders and provides real time information of package transaction and movement. Deluxe Delivery currently operates ten offices in five states and grosses $11 million annually. Ryan is hoping to expand his business to occupy every major city in the United States.